Frequently Asked Questions
Everything you need to know about your AnimalBiome fashion experience.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
How do I initiate a return or exchange?
If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery. Please ensure items are unworn, unwashed, and have the original tags attached.
How can I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite similar garment to ensure the perfect fit.
What sustainable practices does AnimalBiome follow?
We are committed to ethical fashion. Our collections utilize organic cotton, recycled polyester, and non-toxic dyes. We also partner with fair-trade certified factories to ensure ethical labor practices.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.